Ester Joksic
Gaithersburg,MD
Summary
Professional with extensive experience in customer service, multitasking, and problem-solving. Able to provide friendly and professional service, creating positive experiences for customers. Detail-oriented with the ability to adapt to various work environments. Strong teamwork and communication skills, fostering a collaborative and productive atmosphere.
Overview
19
19
years of professional experience
Work History
Breakfast Server
Holiday Inn Gaithersburg
Gaithersburg, MD
05.2023 - Current
- Welcomed guests and ensured excellent breakfast service
- Delivered food and beverages promptly.
- Resolved guest concerns professionally.
Uber Driver
Uber
Washington, Maryland And Virginia, MD
08.2017 - 08.2022
- Safe and punctual passenger transport.
- Professional customer service.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Facilitor
Federal Leadership Institute
Virginia
09.2013 - 11.2015
- Designed and presented lectures on couple and parenting relationships.
- Encouraged participation and interactive discussions.
- Developed educational materials and provided practical guidance.
- Evaluated the impact of the conferences and offered emotional support.
Asistant Teacher
JCC of Washington, DC
Bethesda, MD
08.2012 - 08.2013
- Assist in planning and implementing educational activities.
- Supervise and care for children, ensuring their safety and well-being.
- Promote social, emotional, and cognitive development.
Linkages to Learning
Childcare
Gaithersburg, MD
06.2006 - 08.2011
- Supervision and safety.
- Adaptation of educational activities based on individual needs.
Education
Emotional Inteligent and Positive Psycology
Aprende Institute
On Line12-2021
Public Relationes & Hotel And Tourismo
UTE
Quito01-1985
High School Diploma -
Colegio Nacional "Nelson Torres"
Cayambe - Ecuador09-1984
Culinary, Childcare,Social Media Management Certif
Montgomery College
Rockville, MDSkills
- Excellent customer service
- Friendly and attentive
- Detail-oriented
- Problem-solving skills
- Teamwork
Affiliations
- 2011 Epworth UMC
Justice for Our Neighbors is a ministry of hospitality and mercy dedicated to developing relationships between citizens and immigrants. I collaborated by
rated by assisting with citizenship applications, as well as the documentation of each applicant to refer them to lawyers. Additionally, I provided clothing
and food when necessary.
- 2011 Women Group
Centro Cristiano de Maryland
Provided seminars to women in leadership skills. Post-Christian, Educational. Informative and Motivational, Frederick, MD
- 2007 - 2009 Volunteer, Housing Counseling Program
Assist Housing Coordinator with preparing folders? files. Answered phone, and assist, in scheduling appointment.
Upper County Service Center, Germantown, MD
- 2006 Iglesia Camino de Vida - Church
Assisted in serving breakfast to the day labor's in Gaithersburg, MD
Timeline
Breakfast Server
Holiday Inn Gaithersburg
05.2023 - Current
Uber Driver
Uber
08.2017 - 08.2022
Facilitor
Federal Leadership Institute
09.2013 - 11.2015
Asistant Teacher
JCC of Washington, DC
08.2012 - 08.2013
Linkages to Learning
Childcare
06.2006 - 08.2011
Emotional Inteligent and Positive Psycology
Aprende Institute
Public Relationes & Hotel And Tourismo
UTE
High School Diploma -
Colegio Nacional "Nelson Torres"
Culinary, Childcare,Social Media Management Certif
Montgomery College
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