- Engaging in food photography and sharing culinary creations on social media
- Outdoor Recreation
- Blogging/Vlogging
- Gardening
- Animal Care
ALMA ESTES
DESTIN,Florida
Summary
Dynamic Sales Manager with a proven track record at Belk, enhancing client satisfaction and boosting sales through innovative strategies and effective team leadership. Skilled in relationship building and sales strategy development, I've successfully fostered long-term client partnerships and motivated teams to exceed sales targets. Achievements include a significant increase in sales revenue and the implementation of cost-saving measures without sacrificing quality.
Overview
21
21
years of professional experience
Work History
Sales Manager
Belk
06.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
General Manager
Brooks Brothers
02.2015 - 05.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
General Manager
Kenneth Cole Inc.
08.2004 - 01.2015
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
Associate of Arts - Liberal Arts And General Studies
Christ The College
Calbayog, Samar PhilippinesSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales strategy development
Interests
Timeline
Sales Manager
Belk
06.2021 - Current
General Manager
Brooks Brothers
02.2015 - 05.2021
General Manager
Kenneth Cole Inc.
08.2004 - 01.2015
Associate of Arts - Liberal Arts And General Studies
Christ The College
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