ALMA ESTES
Belk
DESTIN,Florida
21
years of professional experience
Dynamic Sales Manager with a proven track record at Belk, enhancing client satisfaction and boosting sales through innovative strategies and effective team leadership. Skilled in relationship building and sales strategy development, I've successfully fostered long-term client partnerships and motivated teams to exceed sales targets. Achievements include a significant increase in sales revenue and the implementation of cost-saving measures without sacrificing quality.
Work History
Sales Manager
5 Years 5 Months- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
General Manager
6 Years 3 Months- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
General Manager
10 Years 5 Months- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
Associate of Arts - Liberal Arts And General Studies
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Motivational skills
Product knowledge
Sales expertise
Sales presentations
Client relationship management
Sales strategy development
Interests
Engaging in food photography and sharing culinary creations on social media.
Outdoor Recreation
Blogging/Vlogging
Gardening
Animal Care
Timeline
Sales Manager
Belk
06.2021 - CurrentRead More
General Manager
Brooks Brothers
02.2015 - 05.2021Read More
General Manager
Kenneth Cole Inc.
08.2004 - 01.2015Read More
Christ The College
Associate of Arts from Liberal Arts And General Studies
Read More