Estevan Garcia-Gomez

Supervised crew operations in demolition tasks and responding to urgent situations.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

• Built relationships with customers to encourage repeat business.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Engaged with customers to effectively build rapport and lasting relationships.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Solved customer challenges by offering relevant products and services.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
• Managed inventory to ensure product availability, contributing to uptick in sales.