Esther Assiogbon
Lubbock,TX
Summary
As a Texas Tech University undergraduate pursuing a degree in Nutritional Science and a career as a Physician Assistant, I am eager to step into the medical field as a CNA. My passion for healthcare drives me to expand my knowledge and skills while making a meaningful impact on patient care through both direct interaction and supportive roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Med Tech
Dr.Row Ophthalmology
01.2024 - 04.2024
- Created and organized medical charts for patients, ensuring all necessary documentation was completed and accurate for upcoming appointments
- Maintained cleanliness and tidiness of examination rooms for patients before and after their appointments
- Utilized specialized equipment to conduct eye examinations and tests, and monitoring patients' eye conditions
- Managed incoming phone calls, scheduled appointments, and greeted patients upon arrival, providing exceptional customer service and ensuring a smooth clinic experience
- Worked closely with the ophthalmologist and other medical staff to address patient needs, assist with tasks as required, and ensure efficient clinic operations
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Appointment Booker
Rose Hair Braiding
06.2019 - 08.2022
- Coordinating schedules and managing calendars for clients or team members
- Communicate with clients or customers to confirm appointments, provide information, and address any questions or concerns
- Juggle multiple schedules, calls, and tasks simultaneously
- Finding solutions, rescheduling appointments, and addressing issues
- Serve as the initial point of contact for clients or customers
Education
High School Diploma -
John Horn High School
06.2022
Skills
- Proficient in scheduling, managing appointments, and maintaining calendars
- Skilled in organizing medical files, records, and documents
- Ability to multitask and prioritize effectively
- Attentive listener addressing concerns promptly
- Proficient in verifying insurance coverage
- Skilled in reviewing insurance policies and explaining benefits
- Handles difficult situations with patience and professionalism
- Proficient in Microsoft Office Suite
- Experience with multi-line telephone systems and office equipment
- Quick learner with new software and technology
References
- Rose African Hair Braiding, 214-606-6090
- Dr. Alan Row, 806-797-9500
Certification
- Certified Nurse Assistant, Elite Quality Nurse Aid Training- July 30th, 2024
Timeline
Medical Receptionist/Med Tech
Dr.Row Ophthalmology
01.2024 - 04.2024
Appointment Booker
Rose Hair Braiding
06.2019 - 08.2022
High School Diploma -
John Horn High School
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