Esther Bryant
Baltimore,MD
Summary
Dynamic Operations Manager with a proven track record at Wright Traffic Control, excelling in team leadership and problem-solving. Enhanced workflow efficiency and developed impactful training programs, leading to improved onboarding. Skilled in operations management and customer service, I drive project success while ensuring compliance with safety regulations.
Overview
15
15
years of professional experience
1
1
OSHA 10
1
1
ATSSA FLAGGER CARD
1
1
DRIVING DEFENSE TRAINING
Work History
Operations Manager
Wright Traffic Control
10.2020 - 10.2025
- Streamlined daily operations, enhancing workflow efficiency across multiple projects.
- Developed and implemented training programs for new team members, improving onboarding processes.
- Coordinated resource allocation to optimize project timelines and reduce operational delays.
- Led cross-functional teams in executing traffic control plans, ensuring compliance with safety regulations.
- Directed daily operations, ensuring compliance with safety regulations and industry standards.
- Managed team performance, providing coaching and mentoring to improve skills and productivity.
- Ensured accurate inventory management through regular audits and proactive stock replenishment strategies.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Traffic Manager
Traffic Engineering Service
03.2016 - 10.2020
- Coordinated traffic flow assessments to optimize intersection performance and reduce congestion
- Developed and implemented traffic management plans for major construction projects
- Analyzed data from traffic monitoring systems to identify patterns and improve safety measures
- Collaborated with local agencies to ensure compliance with traffic regulations and standards
- Directed [Number] yearly projects from initiation through closure.
Store Manager
Sally's Beauty Supply
09.2000 - 12.2007
- Led team in achieving sales targets through effective staff training and motivation.
- Streamlined inventory management processes to reduce shrinkage and improve stock accuracy.
- Developed customer service initiatives that enhanced overall customer satisfaction ratings.
- Implemented visual merchandising strategies to drive product engagement and increase sales.
Education
High School Diploma -
Frank W. Ballou
Washington , DC05.1988
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Decision-making
- Employee relations and conflict resolution
- Staff management
- Operations oversight
Certification
Atssa Flagger Certification
Traffic Control Technician
Drive Defense Certification
Timeline
Operations Manager
Wright Traffic Control
10.2020 - 10.2025
Traffic Manager
Traffic Engineering Service
03.2016 - 10.2020
Store Manager
Sally's Beauty Supply
09.2000 - 12.2007
High School Diploma -
Frank W. Ballou