Esther Hernandez
Hesperia,CA
Summary
I am seeking your consideration for one of the open job position in your facility where I can Utilize my skills and abilities as well as to grow professionally within your department. Willing to learn as much as possible and putting my skills to work in your facility.
Overview
8
8
years of professional experience
Work History
Medical Assistant II
Kaiser Permanente
Riverside, CA
06.2024 - Current
- Administered patient vaccinations and managed immunization records effectively.
- Coordinated patient appointments, ensuring optimal scheduling and minimal wait times.
- Assisted healthcare providers with examinations, maintaining a sterile and organized environment.
- Performed diagnostic tests, accurately documenting results in electronic health records.
- Vital signs
Medical Assistant
Kaiser Permanente
Los Angeles, CA
07.2024 - 06.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ophthalmology
- Dilated eyes
- Vision check
- BP check
- Injections
Medical Assistant
Energy Chiropractic clinic
Riverside, CA
03.2022 - 08.2022
- Front office position which includes answering phones, making and scheduling appointments, taking payments from patients, book keeping,
- Patient data entry, building files for new patients
- On occasions taking height, weight and blood pressure for new incoming patients
- Contacted insurance carriers to verify coverage, copays and deductible information for patients.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Advised patients of monies required to be paid prior to services.
- Cleaned and disinfected exam tables, trays and lamps to comply with infection control policy.
- Scheduled appointments for patients via phone and in person.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Received and screened telephone calls and visitors by determining or addressing needs.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Maintained confidentiality of records relating to clients' treatment
- Assisted with referrals and prepared medical records for patients.
- Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
Front Office / Medical Assistant
Galeno Healthcare Management
Commerce, CA
07.2017 - 03.2022
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Supervised classroom during training delivery to determine if staff followed classroom guidelines and fulfilled necessary requirements of course objectives.
- Trained newly hired employees
Education
CPR -
Best American Health
Riverside, CA08.2022
Diploma - Medical Assisting
UEI College
Huntington Park, CA08.2004
High School Diploma -
Eric Birch High School
Fontana, CA06.2002
Skills
- Data Entry
- Customer Service
- Scheduling Meetings
- Mail Sorting and Distribution
- Customer Service
- Verbal and Written Communication
- Answering and directing phone calls
- Appointment Scheduling
- Make and Follow up Appointments
- Organized
- 48 wpm Typing Speed
- Microsoft Office
- Excel Spreadsheets
- Record Sorting and Filing
- Multitasking and Prioritization
- Google Drive
- Medical Terminology
- Medical Billing and Coding
- collected co-payments
- Insurance Verification
- Fluent in Spanish (Read & Write)
- Terminology Consistency
- Office Supply Management
- Venipuncture and Phlebotomy
- EKG
- HIPAA and OSHA Compliance
- Proper Sterilization Techniques
Languages
Spanish
Native/ Bilingual
Timeline
Medical Assistant
Kaiser Permanente
07.2024 - 06.2025
Medical Assistant II
Kaiser Permanente
06.2024 - Current
Medical Assistant
Energy Chiropractic clinic
03.2022 - 08.2022
Front Office / Medical Assistant
Galeno Healthcare Management
07.2017 - 03.2022
CPR -
Best American Health
Diploma - Medical Assisting
UEI College
High School Diploma -
Eric Birch High School