Esther Mawi
Des Moine S,IA
Summary
Dynamic Clinical Receptionist with proven success at Mercyone, excelling in patient scheduling and HIPAA compliance. Recognized for enhancing patient access and fostering strong relationships through effective communication. Skilled in office administration and medical billing, I consistently streamline operations while training staff to ensure a cohesive team environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Clinical Receptionist
Mercyone
Carlisle, MA
11.2025 - 05.2026
- Scheduled appointments and coordinated referrals, enhancing patient access to services.
- Maintained organized medical records, ensuring compliance with privacy regulations.
- Trained new reception staff on protocols and system usage, promoting team cohesion.
Pharmacy Technician
Walmart Pharmacy
Des Moines, IA
08.2023 - 03.2025
- Processed prescription orders accurately and efficiently using pharmacy management software.
- Assisted pharmacists in preparing medications, ensuring compliance with safety protocols.
- Maintained inventory levels, conducting regular stock assessments to minimize shortages.
- Handled transactions and managed cash register operations during peak hours effectively.
Education
High School Diploma -
Abraham Lincoln High School
Des Moines, IA05.2020
Skills
- Front desk operations
- HIPAA compliance
- Patient confidentiality
- Office administration
- Insurance verification
- Appointment management
- Microsoft office
Certification
CPR and AED certification
Child Abuse Mandatory Reporter Training
Adult Abuse Mandatory Reporter Training
Languages
Mizo
Full Professional
Falam
Full Professional
Hindi
Professional Working
Timeline
Clinical Receptionist
Mercyone
11.2025 - 05.2026
Pharmacy Technician
Walmart Pharmacy
08.2023 - 03.2025
High School Diploma -
Abraham Lincoln High School