Esther Ortega
Socorro
Summary
Dynamic professional with over 7 years of money handling experience at Walmart, excelling in fraud detection and customer service. Proven track record in training associates and enhancing customer experiences through efficient financial transactions. Committed to continuous learning and operational excellence, ensuring financial integrity and accountability in all processes.
Overview
8
8
years of professional experience
Work History
Money Center Associate
Walmart
Socorro, NM
05.2021 - Current
- Managed cash handling processes, ensuring accurate transactions and maintaining financial integrity.
- Assisted customers with financial services, promoting product knowledge and enhancing service experience.
- Trained new associates on operational procedures and customer service standards to ensure consistency.
- Processed money orders, check cashing, and bill payments efficiently to meet customer needs.
Front Desk Clerk
Comfort Inn & Suites
Socorro, NM
11.2020 - 05.2021
- Managed guest check-in and check-out processes efficiently.
- Addressed guest inquiries and resolved complaints promptly.
- Coordinated room assignments and maintained accurate booking records.
- Utilized property management system to update reservations and billing information.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
Cashier
Walmart
02.2018 - 11.2020
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and product location for enhanced shopping experience.
- Maintained cleanliness and organization of checkout area to promote efficient operations.
- Collaborated with team members to ensure timely restocking of merchandise on shelves.
- Handled cash, credit, and electronic payments while adhering to company policies.
Education
High School Diploma -
New Mexico Homeschools
Socorro, NMSkills
- 7 Money handling experience
- Continuous learning attitude
- Fraud detection skills
- Check cashing
- Customer service
Timeline
Money Center Associate
Walmart
05.2021 - Current
Front Desk Clerk
Comfort Inn & Suites
11.2020 - 05.2021
Cashier
Walmart
02.2018 - 11.2020
High School Diploma -
New Mexico Homeschools