Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Esther Soriano

Los Angeles,CA

Summary

Hardworking individual who's passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to thoroughly accomplish tasks with integrity and superlative results.

Overview

9
9
years of professional experience

Work History

Dispatcher

King Fleet Inc.
02.2022 - 09.2023
  • Dispatch technician on California County
  • Schedule call with customer, verify service have been completed
  • Meeting customer needs, prioritize customer service
  • Help team to meet their goals, progress and be resourceful.

Dispatcher

Active Appliances
05.2020 - 01.2021
  • Dispatcher assist technician to locations for customers
  • Call insurance to verify coverage for repairs for appliance
  • Schedule customer for technician to assist with issue with appliance.

Child Care Provider

Matheus Child Care
01.2020 - 05.2020
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions
  • Assisted children in developing fine motor skills in preparation of preschool and kindergarten
  • Encouraged positive behaviors, including patience with teachers and fellow kids.

HR Assistant

Rockstar Staffing
07.2019 - 01.2020
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol
  • Scheduled new hire orientation, guided new hire through on-boarding and explained new hire documentation requirements to facilitate HR processes
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Customer representative

Iqor
04.2014 - 07.2019
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance
  • Evaluated customer account information to assess current issues and determine potential solutions
  • Worked with managers to develop service improvement initiatives.

Education

DENTAL ASSISTANT - Dental Assisting

Everest College - Alhambra
Alhambra, CA

GED -

Franklin High School
Los Angeles, CA

Skills

  • Dependable
  • Works great in team effort or alone
  • Organized
  • Charismatic
  • Fast learner
  • Excellent customer service

Languages

Spanish
Full Professional

Timeline

Dispatcher

King Fleet Inc.
02.2022 - 09.2023

Dispatcher

Active Appliances
05.2020 - 01.2021

Child Care Provider

Matheus Child Care
01.2020 - 05.2020

HR Assistant

Rockstar Staffing
07.2019 - 01.2020

Customer representative

Iqor
04.2014 - 07.2019

DENTAL ASSISTANT - Dental Assisting

Everest College - Alhambra

GED -

Franklin High School

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Esther Soriano