Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Estrella Hernandez Martinez

Colonial Heights ,Virginia

Summary

Experienced in driving sales and enhancing customer experiences, successfully served as a Sales Associate at Walgreens. Demonstrated proficiency in money handling and problem-solving. Collaborated with team to improve efficiency and prioritize customer service. Made substantial enhancements to store operations and customer engagement through proactive approach.

Overview

2
2
years of professional experience

Work History

Receptionist

Interspan
09.2024 - 03.2025
  • Confirmed appointments, communicated with clients, and updated client records.
  • Enhanced front desk operations by efficiently managing incoming phone calls, emails, and walk-in’s
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Sales Associate

Walgreens
01.2023 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Thomas Dale High School
Chester, VA
05.2024

Skills

  • Organization skills
  • Telephone skills
  • Office administration
  • Appointment scheduling
  • Data inputting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Interspan
09.2024 - 03.2025

Sales Associate

Walgreens
01.2023 - 04.2023

Thomas Dale High School
Estrella Hernandez Martinez