Estrella Rivas
Albuquerque,NM
Summary
Dynamic and adaptable professional with proven experience in office administration and customer service, notably at Auto Glass Juarez. Excelled in organization and time management, enhancing client satisfaction. Trilingual with a talent for fast learning, I effectively balanced reception duties and client interactions, demonstrating a commitment to excellence and efficiency.
Overview
1
1
year of professional experience
Work History
Receptionist
Auto Glass Juarez
01.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Volunteer
Simplemente Salude
09.2022 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situation
- Maintained accurate documentation of patient information, adhering to HIPAA regulations
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assist with payments and transactions
- Answer phone calls, and provided patient with information.
- Assist with registration and scheduling patients.
Education
High School Diploma -
New Mexico Youth Challenge Academy
Roswell, NM06.2024
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Trilingual
Customer service
Scheduling
Office Administration
Fast learning
Adaptable to change
Languages
English
Spanish
Native or Bilingual
American Sign Language
Native or Bilingual
Timeline
Receptionist
Auto Glass Juarez
01.2023 - 01.2024
Volunteer
Simplemente Salude
09.2022 - 12.2022
High School Diploma -
New Mexico Youth Challenge Academy
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