Summary
Overview
Work History
Education
Skills
Timeline
Generic

Estrella Sambrano

Oklahoma City

Summary

Dynamic Furniture Sales Manager with a proven track record at BigLots, adept in sales analysis and customer relationship management. Excelled in driving growth by identifying improvement areas, mastering price negotiations, and leading teams to exceed sales targets. Skilled in inventory management and conflict resolution, consistently enhancing customer loyalty and profitability. Able to be challenged and expand my knowledge to improve my performance.

Overview

2
2
years of professional experience

Work History

Furniture Sales Manager

BigLots
Oklahoma City
03.2023 - 02.2025
  • Analyzed sales data to identify areas of improvement and opportunities for growth.
  • Negotiated prices with customers to close sales and create repeat customers while maintaining profitability.
  • Met with freight and service departments to determine ways to expand the sale and create unique experiences to drive profitability and a credible brand.
  • Displayed, built, and marketed On Floor product with new merchandise every month.
  • Worked weekly/monthly Furniture trucks safely and efficiently to ensure quality and safety throughout the warehouse.
  • Recorded and aided the sales process through calls, lease approvals, delivery services, and customer carry outs.
  • Closing the store by counting registers and deposits, resolving or deescalating customer complaints, and resetting the store for the following sales day.
  • Coordinated accurate paperwork and tickets for sold items to prevent sales errors.
  • Calculated pricing quickly and deducted discounts for current sales promotions.
  • Assigned tasks to staff members according to their skillset and abilities.

Education

High School Diploma -

Ulysses S. Grant Highschool
Oklahoma City, OK
05-2023

Some College (No Degree) - Firefighting

Metro Technology Center
Oklahoma City, OK

Skills

  • Sales analysis
  • Price negotiation
  • Inventory management
  • Customer relationship management
  • Employee training
  • Team leadership
  • Conflict resolution
  • Task delegation
  • Verbal and written communication
  • Loyalty program promotion
  • Warranty promotion
  • Delivery coordination
  • Showroom recovery

Timeline

Furniture Sales Manager

BigLots
03.2023 - 02.2025

High School Diploma -

Ulysses S. Grant Highschool

Some College (No Degree) - Firefighting

Metro Technology Center
Estrella Sambrano