Estrella Vazquez
Fort Worth,TX
Summary
Focused on elevating guest experiences, I leveraged my bilingual abilities and exceptional customer service skills at Maria's Mexican Kitchen and 1102 Tea & Coffee. Specializing in hospitality service expertise and multitasking, I consistently enhanced satisfaction through personalized service and seamless team collaboration, significantly contributing to a positive and efficient service environment.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Server/Barista
Marias Mexican Kitchen
11.2023 - Current
- Exhibited exceptional multitasking abilities efficiently managing multiple tables, ensuring high-quality service at all times.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for smooth service transitions.
- Delivered prompt and attentive service, catering to customer needs with professionalism and care.
- Operated the POS system to accurately place orders, process payments, and manage complimentary items with precision.
- Collaborated with team members effectively during high-volume shifts, maintaining smooth operations and creating outstanding guest experiences.
Boba Barista
1102 Tea & Coffee
07.2022 - 05.2023
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
Education
High School Diploma -
Weatherford High School
Weatherford, TX05-2023
Skills
- Strong work ethic
- bilingual
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Service prioritization
- Team collaboration
- Performance improvement
- Task prioritization
- Positive guest interactions
- Reliable and responsible
- Team player
- Problem-solving
- Multitasking Abilities
Languages
Spanish
English
Full Professional
Timeline
Server/Barista
Marias Mexican Kitchen
11.2023 - Current
Boba Barista
1102 Tea & Coffee
07.2022 - 05.2023
High School Diploma -
Weatherford High School
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