Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Esvin Lemus

588 59Th St ,NJ

Summary

Dynamic Assistant Manager with a proven track record at Amazon, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and strategic workload management, resulting in improved service standards. Recognized for fostering collaboration and maintaining a safe, organized environment that elevated the customer experience.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Amazon
12.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Implemented staff training programs to elevate service standards and knowledge.

Warehouse Worker

Home Dynamix
06.2018 - 10.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.

Education

High School Diploma -

Memorial High School
5501 Park Ave, West New York, NJ 07093
06-2020

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Staff supervision
  • Workload management
  • Project management abilities

Accomplishments

  • Supervised team of 25 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Spanish

Timeline

Assistant Manager

Amazon
12.2021 - Current

Warehouse Worker

Home Dynamix
06.2018 - 10.2020

High School Diploma -

Memorial High School

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Esvin Lemus