Ethan Acevedo
Cliffwood,NJ
Summary
Dynamic and customer-focused professional with proven success at Shoprite(Glass Garden), excelling in customer service and relationship building. Demonstrated strong work ethic and integrity while streamlining checkout processes, enhancing efficiency, and boosting sales of promotional items. Skilled in resolving complaints with patience and empathy, fostering loyalty and repeat business.
Overview
1
1
year of professional experience
Work History
Cashier
Glass Garden
09.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers and conducted daily reconciliations to ensure financial integrity.
- Adapted quickly to changing demands during peak hours, ensuring smooth operations and customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Increased sales of promotional items by informing customers about current offers.
Education
High School Diploma -
Perth Amboy High School
Perth Amboy, NJ06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
Timeline
Cashier
Glass Garden
09.2024 - Current
High School Diploma -
Perth Amboy High School