Ethan Bledsoe
New York,New York
Summary
Knowledgeable and dedicated customer service professional with comprehensive experience in the retail and food service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with guests. Motivated to maintain guest satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing brand loyalty.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks Coffee Company
09.2023 - 02.2024
- Helped a large volume of guests every day with a positive attitude and focus on customer satisfaction
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
- Processed orders promptly to increase guest satisfaction.
Customer Service Advocate/ Starbucks Barista
Target
11.2021 - 02.2024
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
- Completed opening and closing functions to meet operational needs
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues
- Proficient in operating cash registers, processing payments, and handling cash, with zero discrepancies or errors
- Barista trainer for new hires.
Education
Graduate -
American Bartending School
New York, NY02.2024
High School Diploma -
Arbor View High School
Las Vegas, NV05.2023
Skills
- Barista Trainer
- Food Handling
- Customer Service
- Cashiering
- Complaint Resolution
- Cash Handling
Timeline
Barista
Starbucks Coffee Company
09.2023 - 02.2024
Customer Service Advocate/ Starbucks Barista
Target
11.2021 - 02.2024
Graduate -
American Bartending School
High School Diploma -
Arbor View High School
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