Ethan Botelho
Yorba Linda,CA
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player, adaptable to changing needs and customer interaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Carl's Jr
Santa Ana, CA
07.2018 - 02.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented upselling techniques, contributing to increased sales and customer satisfaction.
Bartender
Wise Guys Pizzeria
Orange, CA
08.2020 - Current
- Provided exceptional customer service, enhancing guest experiences through personalized interactions.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Villa Park High School
Villa Park, CAAssociate of Arts - Kinesiology
Fullerton College
Fullerton, CA08-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Clear and effective communication
Certification
- ABC Certification
- Food Handler Card
Timeline
Bartender
Wise Guys Pizzeria
08.2020 - Current
Cashier
Carl's Jr
07.2018 - 02.2019
High School Diploma -
Villa Park High School
Associate of Arts - Kinesiology
Fullerton College