Ethan Bowers
Colorado Springs,CO
Summary
Dynamic Assistant Store Manager with proven expertise in customer relationship management and operations oversight, enhancing customer experiences and team productivity.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Oreilly Auto Pats
Colorado Springs, Colorado
12.2024 - 12.2025
- Assisted in managing daily store operations and staff scheduling.
- Provided customer service support to enhance shopping experiences.
- Trained new employees on store policies and procedures.
- Maintained inventory accuracy through regular stock checks.
- Collaborated with team members to resolve customer inquiries efficiently.
- Monitored store cleanliness and organization standards regularly.
- Supported promotional events to boost customer engagement and sales.
- Managed the day-to-day operations of the store, including customer service, inventory management.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Crew Member
Culvers Franchising System
Colorado Springs, Colorado
02.2024 - 12.2024
- Maintained cleanliness and organization of dining area and kitchen.
- Assisted in training new crew members on operational procedures.
- Operated cash register accurately for customer transactions.
- Collaborated with team members to ensure efficient service delivery.
- Followed health and safety guidelines to maintain food quality standards.
- Engaged with customers to provide exceptional service experience.
- Stocked supplies and ingredients to support kitchen operations efficiently.
Crew Member
Jersey Mikes Submarines And Salads
Colorado Springs, Colorado
04.2023 - 09.2023
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Took orders from patrons and input selections into store computer system.
Education
High School Diploma -
Tesla Alternative School
Colorado Springs, CO05-2024
Skills
- Problem solving
- Creative thinking
- Customer relationship management
- Safety compliance
- Operations oversight
- Staff training
- Cash handling
- Inventory management
- Visual merchandising
- Effective communication
- Team leadership
- Conflict resolution
- Sales analysis
- Store operations
- Staff management
- Team building and leadership
- Retail operations
- Stock rotations
- Inventory control
- Scheduling coordination
Timeline
Assistant Store Manager
Oreilly Auto Pats
12.2024 - 12.2025
Crew Member
Culvers Franchising System
02.2024 - 12.2024
Crew Member
Jersey Mikes Submarines And Salads
04.2023 - 09.2023
High School Diploma -
Tesla Alternative School