Ethan Brown
Chase Bank
Clinton,TN
4
years of professional experience
Dynamic and detail-oriented professional with experience at Walmart, excelling in inventory management and customer service. Proven ability in drawer balancing and returns processing, fostering strong team collaboration. Recognized for maintaining accuracy in transactions and enhancing customer satisfaction through effective communication and hospitality.
Work History
Associate Banker
10 Months- Assisted clients with account inquiries and transactions, ensuring a positive banking experience.
- Executed daily cash handling procedures, maintaining accuracy in all financial transactions.
- Supported customer onboarding processes by gathering necessary documentation and completing applications.
- Collaborated with team members to streamline operational workflows, enhancing service efficiency.
- Provided product knowledge to clients, promoting suitable banking solutions tailored to their needs.
- Conducted account maintenance tasks, ensuring compliance with bank policies and regulatory requirements.
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Balanced teller drawers and ATM cash.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Stock Room Associate
5 Months- Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
- Managed timely and effective replacement of damaged or missing products.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Interpreted and followed verbal instructions and pull sheets.
- Shelved new and returned inventory according to proper storage procedures.
- Checked numbers manually and used hand-held equipment to locate products.
- Prepared pallets for shipment or use by sales floor employees.
- Received incoming merchandise and stored in correct stock locations.
- Followed proper procedures for item receipt, storage and inventory control.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Unloaded incoming shipments, verified accuracy of orders, and restocked items in backroom.
- Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
- Adhered to safety regulations and practiced safe work habits.
Cashier
3 Months- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
6 Months- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Associate of Science - Accounting
Skills
Drawer balancing
Returns processing
Hospitality and accommodation
Team collaboration
Timeline
Associate Banker
Chase Bank
12.2025 - CurrentRead More
Stock Room Associate
Walmart
05.2024 - 10.2024Read More
Cashier
TJ Max
09.2023 - 12.2023Read More
Cashier
Zaxbys Restaurant
01.2023 - 07.2023Read More
Roane State Community College
Associate of Science from Accounting
Read More