Marissa Yanes
Surprise,AZ
Summary
Dependable employee seeking opportunity to expand skills and contribute to Company Success. Considered hardworking, ethical, and detail oriented. Stays on top of demands in a fast-paced environment by using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Motivated retail professional skilled in processing transactions and Merchandising products. Satisfy customers with exceptional service everyday. Employee ready to contribute to successful team. Dependable individual who is adaptable to many environments. Hard-working, punctual and reliable. Dedicated job seeker looking to obtain a new challenging position. Works well under pressure, adaptable, and ready to to be a strong team player.
Overview
4
4
years of professional experience
Work History
Associate Banker-Market Expansion
Chase Bank
Sun City, Arizona
07.2024 - Current
- Developed detailed knowledge of products offered by the bank including deposit accounts, investments, loans.
- Established strong relationships with customers to increase customer loyalty.
- Educated customers about the features and benefits of different types of banking products offered by the bank.
- Assisted customers with account opening and maintenance.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Assisted clients in setting up online banking services, enhancing accessibility and convenience.
Associate Banker
Chase Bank
Sun City , Arizona
03.2022 - 07.2024
- Kept the cash box accurate and secured with good management and monitoring abilities
- Assisted customer accounts to identify potential suspicious activity and fraud discrepancies
- Reduced in-person customer service requests by teaching customers how to fully utilize available banking tools and mobile applications
- Counted every piece of currency carefully when accepting or dispensing cash.
- Met customer needs with knowledgeable and fast service.
Cashier
Sprouts Farmers Market
Surprise, Arizona
10.2020 - 03.2022
- Maintain clean, organized, and well-stocked checkout areas.
- Shared valuable information with customers about products or services.
- Worked with supervisory team to meet customer needs.
- Assigned cart retrieval duties to maintain safety and organization in parking lot and cart storage areas.
- Provided support to customers and cashiers for returns and price overrides.
- Issued and verified each drawer, completed daily sales reports, and reconciled cash drawers following shifts for consistent store opening and closing.
Education
Associates Degree - Business Administration
Southern New Hampshire University
08.2024
Diploma -
Valley Vista High School
Surprise, AZ05.2021
Skills
- Fast learner
- Communication
- Cash handling
- Payment posting
- Good with numbers
- Drawer balancing
- Customer Service
- Employee Motivation
- Critical Thinking
Timeline
Associate Banker-Market Expansion
Chase Bank
07.2024 - Current
Associate Banker
Chase Bank
03.2022 - 07.2024
Cashier
Sprouts Farmers Market
10.2020 - 03.2022
Associates Degree - Business Administration
Southern New Hampshire University
Diploma -
Valley Vista High School