Ethan Canino
Hickory,NC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Patient Financial Services
Catawba Valley Medical Center
07.2024 - 01.2025
- Contacted physicians and consulted patients regarding insurance policies, hospital transactions, and demographic information while serving as a registrar for multiple hospital departments
Front Desk Agent
Best Western Hotel
06.2021 - 02.2024
- Managed hotel reservations, guest reports, and balanced transactions and cash drawer while consistently providing exceptional customer service
Financial Management Tutor
Western Carolina University
09.2021 - 05.2022
- Organized and conducted appointments to lead students to understand advanced concepts in an intermediate level finance course
Back of House
Rivers and Rails Tavern
09.2020 - 05.2021
- Prepared food for recipes, aided the kitchen by cooking, cleaning and completing closing duties
Front/Back of House
Jason’s Deli
08.2019 - 01.2021
- Responsible for preparing orders, bussing tables, closing the restaurant, and helping wherever needed
Front/Back of House
Chick-fil-A
06.2018 - 07.2019
- Processed high-volume cash transactions while meeting customer service needs in a high-pressure environment
Education
Bachelor’s Degree - Financial Planning
Western Carolina University
Cullowhee, NC01.2022
High School Diploma/Associate’s Degree -
Challenger Early College High School
Hickory, NC01.2020
Skills
- Experience in a multitude of fields that require dedication, adaptability, and teamwork skills
- Proficiency in Microsoft programs, Oracle interface, and eMoney software
- Strong background in customer service, critical thinking, problem solving, oral/written communications, and desire to exceed expectations in the workplace
- Meticulous and organized approach
- Highly skilled in math and cash handling
- Dependable and responsible
Accomplishments
- Conceptualized and led a community service project and earned Eagle Scout rank in July of 2020
- Graduated High School with an Associates degree and Certificate of Business in 2020
- Graduated college with a Bachelors degree in Finance in 2022
- Achieved certification as a tutor by CRLA’s International Tutor Training Program
Timeline
Patient Financial Services
Catawba Valley Medical Center
07.2024 - 01.2025
Financial Management Tutor
Western Carolina University
09.2021 - 05.2022
Front Desk Agent
Best Western Hotel
06.2021 - 02.2024
Back of House
Rivers and Rails Tavern
09.2020 - 05.2021
Front/Back of House
Jason’s Deli
08.2019 - 01.2021
Front/Back of House
Chick-fil-A
06.2018 - 07.2019
Bachelor’s Degree - Financial Planning
Western Carolina University
High School Diploma/Associate’s Degree -
Challenger Early College High School
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