Ethan Capewell
Pemberton,NJ
Summary
Dedicated and customer-focused retail professional with extensive experience in customer service, food preparation, and maintaining operational efficiency. Currently excelling as a Deli Clerk at ShopRite, where responsibilities include managing food orders, ensuring product quality, and delivering exceptional customer experiences. Previously served as a Customer Service Associate at Target, demonstrating strong cash handling, communication, and problem-solving skills to enhance customer satisfaction and streamline transactions. Additionally, utilized attention to detail and organizational skills as a Cleaning Specialist, maintaining safe and clean environments. Seeking new opportunities in the Denver area to contribute to a dynamic team in retail or customer service, bringing a passion for excellence, adaptability, and a proven ability to exceed expectations.
Overview
4
4
years of professional experience
Work History
Deli Clerk
ShopRite
Medford, NJ
11.2023 - Current
- Prepares all food orders according to customer specifications.
- Adheres to health regulations regarding food handling and sanitation standards.
- Stocks shelves with fresh items daily.
- Creates aesthetically pleasing food arrangements for special orders and party trays.
- Provides accurate pricing information when requested by customers.
- Demonstrates strong communication skills when interacting with customers and coworkers.
Cleaning Specialist
Spiffy Cleaning Services
Pemberton, NJ
05.2023 - 10.2024
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Followed safety processes for all manual and electric cleaning equipment.
- Monitored inventory levels of cleaning supplies and restocked shelves as needed.
Customer Service Associate
Target
Burlington, NJ
04.2021 - 04.2022
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
High School Diploma -
Pemberton Township High School
Pemberton, NJ06-2021
Skills
- Shrink control
- Cooking
- Register operations
- Interactive communication skills
- Proper food handling
- Weights and measurements
- Cash handling
- Merchandise restocking
- Refund handling
- Time management
- Customer service
References
References available upon request.
Timeline
Deli Clerk
ShopRite
11.2023 - Current
Cleaning Specialist
Spiffy Cleaning Services
05.2023 - 10.2024
Customer Service Associate
Target
04.2021 - 04.2022
High School Diploma -
Pemberton Township High School
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