Ethan Cruz
Ypsilanti
Summary
Motivated high school senior with multiple ASE certifications and 5 semesters of Automotive Technology coursework. Eager to start a career as an automotive technician with Honda, as a reliable employee with a strong work ethic, and commitment to professionalism. Extensive experience with shop protocol and manufacturer service procedures.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Olive Garden
Ann Arbor
01.2025 - Current
- Greeted and seated guests promptly upon arrival.
- Managed reservation system to ensure efficient seating arrangements.
- Communicated wait times clearly to guests during busy periods.
- Provided menu information and answered guest inquiries effectively.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Food Runner
Olive Garden
Ann Arbor
01.2025 - Current
- Assisted servers by refilling beverages and clearing empty dishes efficiently.
- Delivered food promptly to guests, ensuring accurate orders and presentation.
- Collaborated with kitchen staff to manage food flow and timing effectively.
- Delivered food to guests in a timely manner while following safety protocols.
Busser
Olive Garden
Ann Arbor
01.2025 - Current
- Maintained cleanliness of dining area and ensured tables were properly set.
- Removed used dishes and utensils from tables efficiently.
- Ensured compliance with health and safety standards at all times.
- Bussed and reset tables in an orderly fashion.
Parking Lot Attendant
Wide World Sports Center
Ann Arbor
03.2025 - 05.2025
- Assisted customers with parking inquiries and provided directions to available spaces.
- Collaborated with team members to ensure smooth traffic flow during peak hours.
- Monitored the flow of traffic in the parking lot.
Education
High School Diploma -
Pioneer High School
Ann Arbor01-2026
Skills
- Strong verbal and written communication skills with customers and team members
- Effective time management to ensure timely service completion, and customer satisfaction
- Exceptional attention to detail is necessary to maintain accuracy and quality in all service processes
- Ability to coordinate multiple tasks efficiently in a fast-paced service environment
- Detail-oriented approach to service documentation and workflow
- Proven problem-solving and issue-resolution skills to address customer concerns promptly
Certification
ASE - Entry Level Automobile - Maintenance and Light Repair
ASE - Entry Level Automobile - HVAC
ASE - Entry Level Automobile - Automatic transmission/transaxle
ASE - Entry Level Automobile - Automobile Service Technology
ASE - Entry Level Automobile - Engine Repair
ASE - Entry Level Automobile - Engine Performance
ASE - Entry Level Automobile - Manual Drive Train and Axles
ASE - Entry Level Automobile - HVAC
ASE - Entry Level Automobile - Automatic transmission/transaxle
ASE - Entry Level Automobile - Automobile Service Technology
ASE - Entry Level Automobile - Engine Repair
ASE - Entry Level Automobile - Engine Performance
ASE - Entry Level Automobile - Manual Drive Train and Axles
Timeline
Parking Lot Attendant
Wide World Sports Center
03.2025 - 05.2025
Host
Olive Garden
01.2025 - Current
Food Runner
Olive Garden
01.2025 - Current
Busser
Olive Garden
01.2025 - Current
High School Diploma -
Pioneer High School