Ethan Davila
Brandywine,USA
Summary
Highly motivated individual with extensive IT experience and a continuous pursuit of academic growth in cybersecurity. Passionate about transitioning into a career focused on enhancing organization security and efficiency. Possesses strong problem-solving skills, critical thinking abilities, and effective communication. Dedicated to making a significant impact in the field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Functional Applications Assistant
Fairfax County Public Schools
08.2020 - Current
- Performed technical assistance to manage installation, upkeep, and issue resolution for IT FASTeam's enterprise web systems.
- Conducted pre-release testing of course updates to verify seamless operation within the MyPDE platform.
- Demonstrated strong analytical skills communicating findings, conclusions, and alternatives clearly.
- Oversee Zoom account configurations for staff via Azure Groups.
- Guided new staff in using web-based applications for school environments.
- Assisted educators with methodologies to facilitate effective student learning.
- Ensure secure management of sensitive data for SIS and READ/MATH 180.
- Demonstrated extensive experience in managing application support for all FCPS users.
- Troubleshot and resolved FCPS software issues efficiently.
- Performed daily task management across platforms such as SIS, Zoom, MyPDE, Clever, Read/Math 180, and Learn360.
- Created and updated reports to enhance organizational efficiency.
- Collaborated with external partners on resolving customer challenges related to applications.
- Documented procedural steps for client issues via robust ticketing applications.
- Addressed and resolved service requests adhering to established protocols.
- Perform additional duties
Functional Applications Assistant
Fairfax County Public Schools
07.2017 - 10.2019
- Executed the re-imaging of computers to Windows 10 OS for deployment within office space.
- Installed and configured workstations according to requirements.
- Oversee component inventory control to maintain update schedules.
- Executed software and firmware updates on newly acquired desktop and laptop systems.
- Executed computer hardware and software troubleshooting efficiently.
- Executed critical tasks for maintaining confidentiality and integrity of HR data.
- Configured and updated software on iPads and mobile devices to ensure network connectivity.
- Executed setup, upgrades, configurations, and transfers of telecommunications infrastructure.
- Extracted hard drives from outdated servers for secure storage.
- Perform other duties as assigned
Education
High School Diploma -
Lake Braddock Secondary School
VirginiaAssociate degree (Equivalent) - Information Technology and Cybersecurity
02.2025
Google Cybersecurity Specialization - Foundations of Cybersecurity, Play it safe: Manage Security Risks, Connect and Protect: Networks and Network Security, Tools for trade: Linux and SQL, Assets Threats and Vulnerabilities, Sound the Alarm: Detection and Response, Automate Cybersecurity Tasks with Python, Put it to Work: Prepare for Cybersecurity Jobs
Coursera
02.2025
Skills
- IT Troubleshooting
- Help Desk Support
- Excellent Customer Service
- PC Imaging
- FreshWorks & BMC Remedy Ticketing System
- Security Mindset
- Programming Languages
- Network Security
- Security Frameworks
- Security Tools
- Analytical
- Detail-Oriented
- Critical Thinking
- Adaptability
- Team-Oriented
- Strong Oral and Written Communication
Certification
Coursera’s Google Cybersecurity Specialization
Languages
Spanish
Professional Working
English
Native or Bilingual
Volunteer Work
Lead Photographer, Iglesia de Jesucristo Palabra Miel
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Photographed high-quality images for various print and digital projects.
- Leveraged natural light to enhance mood and atmosphere of photographs, resulting in more dynamic and engaging images.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Offered image proofs to help clients choose best photos from shoot.
Timeline
Functional Applications Assistant
Fairfax County Public Schools
08.2020 - Current
Functional Applications Assistant
Fairfax County Public Schools
07.2017 - 10.2019
Associate degree (Equivalent) - Information Technology and Cybersecurity
High School Diploma -
Lake Braddock Secondary School
Google Cybersecurity Specialization - Foundations of Cybersecurity, Play it safe: Manage Security Risks, Connect and Protect: Networks and Network Security, Tools for trade: Linux and SQL, Assets Threats and Vulnerabilities, Sound the Alarm: Detection and Response, Automate Cybersecurity Tasks with Python, Put it to Work: Prepare for Cybersecurity Jobs
Coursera
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