Ethan Davis
Grand Junction,CO
Summary
Dynamic and dedicated professional with extensive experience in customer service and patient communication, notably at Intermountain Healthcare. Proven ability to enhance customer satisfaction and ensure safety through effective teamwork and problem-solving. Skilled in money handling and maintaining high standards of care, consistently delivering compassionate support in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Tire Technician
Big O Tires
05.2024 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Assistant Manager
Pro-Image Sports
02.2024 - 05.2024
- Executed sales transactions while maintaining high customer satisfaction.
- Coordinated merchandise stocking and receiving operations.
- Conducted regular cleaning and maintenance of store.
- Handled cash counting and ensured accurate bank deposits.
Seasonal Worker
Hilltop Nursing Home
05.2020 - 08.2021
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Patient Transporter
Intermountain Healthcare
04.2023 - 02.2024
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
Patient Transporter
SCL Health
04.2022 - 08.2022
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Crew Member
McDonald's
01.2021 - 04.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Sports Management
Colorado Mesa University
Grand Junction, COHigh School Diploma -
Palisade High School
Palisade, CO05.2022
Skills
- Customer service
- Money handling
- Problem-solving
- Customer relations
- Patient communication
- Teamwork and collaboration
Timeline
Tire Technician
Big O Tires
05.2024 - Current
Assistant Manager
Pro-Image Sports
02.2024 - 05.2024
Patient Transporter
Intermountain Healthcare
04.2023 - 02.2024
Patient Transporter
SCL Health
04.2022 - 08.2022
Crew Member
McDonald's
01.2021 - 04.2021
Seasonal Worker
Hilltop Nursing Home
05.2020 - 08.2021
Bachelor of Science - Sports Management
Colorado Mesa University
High School Diploma -
Palisade High School