Ethan Delos Reyes
Lakewood,CA
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Mobile Expert
T-Mobile
03.2025 - Current
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Collaborate with team members to achieve monthly sales targets.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Server
Panvimarn
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Cultivated warm relationships with regular customers.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Sales Associate
Saks Fifth Avenue
09.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Server
Benihana
04.2021 - 09.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Education
High School Diploma -
Lakewood High School
Lakewood, CA06.2020
Bachelors Degree - Business Marketing
California State University
Long Beach, CA09.2025
A.A - Business Administration
Long Beach City College
Long Beach, CA09.2022
Skills
- Ability to Work Under Pressure
- Computer Skills
- Fast Learner
- Multitasking Skills
- Leadership Skills
- Excellent Communication Skills
- English Speaking
- Highly Organized
Timeline
Mobile Expert
T-Mobile
03.2025 - Current
Sales Associate
Saks Fifth Avenue
09.2023 - 12.2023
Server
Panvimarn
06.2023 - Current
Server
Benihana
04.2021 - 09.2021
A.A - Business Administration
Long Beach City College
High School Diploma -
Lakewood High School
Bachelors Degree - Business Marketing
California State University
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