Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ethan Dieguez

Greenacres

Summary

Enthusiastic and dedicated server with over two years of experience in fast-paced restaurant environments. Proven ability to handle delivery, customer service, and fine dining expectations. Skilled at providing exceptional service to diverse clientele, including high-end patrons who require meticulous attention to detail. Fluent in both English and Spanish, with a passion for ensuring every guest has a memorable dining experience.

Overview

3
3
years of professional experience

Work History

Server & Customer Service & Delivery Driver

Hot Pie Pizza
06.2023 - Current
  • Delivered high-quality service to customers, ensuring their satisfaction by taking orders, serving food, and addressing any concerns promptly.
  • Managed high-volume deliveries while maintaining punctuality and excellent customer service standards.
  • Developed strong rapport with regular customers and handled various customer service issues, including resolving conflicts with tact and professionalism.
  • Collaborated with kitchen staff to ensure accurate orders and timely deliveries.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety standards.

Server (Seasonal)

Table26 (Fine Dining Restaurant)
03.2023 - 05.2023
  • Delivered exceptional customer service in a high-end, fine dining environment, assisting guests with menu recommendations.
  • Demonstrated excellent communication skills while interacting with upper-class patrons, ensuring their needs were met with precision and attentiveness.
  • Worked closely with the kitchen staff to ensure timely and accurate order preparation and presentation.
  • Managed multiple tables during busy shifts while maintaining professionalism, attention to detail, and calm under pressure.

Education

High School Diploma -

Forest Hill High School
West Palm Beach, FL

Skills

  • Bilingual: Fluent in English and Spanish
  • Exceptional customer service skills, with the ability to manage difficult or impatient customers
  • Strong multitasking and time management abilities
  • Knowledge of fine dining etiquette and customer expectations
  • POS system experience (Restaurant Pro Express)
  • Ability to work efficiently in fast-paced, high-stress environments
  • Strong communication and interpersonal skills
  • Detail-oriented with a focus on guest satisfaction
  • Upselling customers when receiving orders through phone/in person
  • Guest engagement
  • Cash handling
  • Memory retention
  • Safe food handling

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Server & Customer Service & Delivery Driver

Hot Pie Pizza
06.2023 - Current

Server (Seasonal)

Table26 (Fine Dining Restaurant)
03.2023 - 05.2023

High School Diploma -

Forest Hill High School

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