Ethan Esterly
Conestoga,PA
Summary
I am and have always been a hardworking individual. Whether it's been in the food, sales, or customer service industry I have always put my best work forward. I have also always strived to push myself creatively, whether its pursuits in graphic design, illustration, or music. I am a fast learner and a good listener and I will always try my hardest to fulfill what is asked of me with a great attitude and the upmost quality of work.
Overview
4
4
years of professional experience
Work History
Barista
Sodexo
11.2024 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Uptown Espresso
08.2021 - 05.2023
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- ran the shop solo from 12-3pm and closed it down efficiently
Sales Associate
American Eagle Outfiters
07.2022 - 09.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Line/Prep Cook
Bob's Barbecue
05.2022 - 08.2022
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Followed orders from head chef to establish productive and timely preparation of meals.
Seafood/Meat Counter Associate
Giant Food Stores
05.2021 - 08.2021
- Achieved sales and service metrics in key measurable areas, garnering public appreciation and expanding customer base.
- Served multiple customers at once, handling numerous orders and individuals simultaneously.
- Meticulously measured out portion sizes as per the customer's request.
Education
Bachelor of Arts - Graphic Design
Kutztown University
Kutztown PA05-2027
High School Diploma -
Penn Manor High School
Lancater PA05-2020
Skills
- Espresso machine operation
- Clear communication
- Graphic design skills
- Graphic design software
- Graphic design principles
- Design plotting
- 2D designs
- Product design
- 2D vector illustrations
- Art styles and techniques
- Drawing and sketching
- Conceptual graphics
- Skilled in adobe
Timeline
Barista
Sodexo
11.2024 - Current
Sales Associate
American Eagle Outfiters
07.2022 - 09.2022
Line/Prep Cook
Bob's Barbecue
05.2022 - 08.2022
Barista
Uptown Espresso
08.2021 - 05.2023
Seafood/Meat Counter Associate
Giant Food Stores
05.2021 - 08.2021
Bachelor of Arts - Graphic Design
Kutztown University
High School Diploma -
Penn Manor High School
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