ETHAN GREEN
Sumter,SC
Summary
Emergency communications professional with over five years of experience operating in high-pressure public safety environments, coordinating emergency response for police, fire, and EMS agencies. Skilled in real-time decision making, multi-system operations, safety protocol compliance, and critical incident management. Seeking to transition these operational and safety-focused skills into an industrial or chemical plant operations role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
911 Emergency Telecommunicator
Sumter Police Department
Sumter, SC
02.2026 - Current
- Answer and prioritize emergency and non-emergency calls for police, fire, and EMS services.
- Dispatch and coordinate multi-agency emergency response using Computer Aided Dispatch (CAD).
- Maintain situational awareness during high-stress incidents and provide clear radio communication to field units.
- Document incident details accurately while managing multiple information systems simultaneously.
911 Emergency Telecommunicator
Anderson County Sheriff's Office
Anderson, SC
03.2023 - Current
- Managed high-volume emergency call intake and dispatched police, fire, and EMS resources.
- Operated multi-line communications systems including radio, telephone, and alerting platforms.
- Accessed and updated local, state and national criminal justice databases including NCIC and SLED.
- Provided Emergency Medical Dispatch instructions to callers during critical incidents.
- Assessed rapidly evolving situations and made critical decisions to ensure responder and public safety during emergency incidents.
- Operated multi-screen computer systems in a control-room style environment while managing multiple priorities simultaneously.
Emergency Medical Transport Technician
Medshore Ambulance Service
Anderson, SC
10.2021 - 03.2023
- Assisted with safe patient transport and vehicle operations.
- Conducted pre-trip and post-trip inspections to ensure vehicle and equipment safety.
- Maintained compliance with company safety procedures and operational standards.
- Maintained strict adherence to safety protocols and emergency response procedures while operating in high-rise, time-critical environments.
System Status Controller / EMS Dispatch Supervisor
Medshore Ambulance Service
Anderson, SC
07.2021 - 03.2023
- Coordinated deployment and movement of EMS units to maintain system coverage and response readiness.
- Answered emergency service calls and entered call data into Computer Aided Dispatch systems.
- Communicated with field supervisors and management to ensure proper staffing and vehicle availability.
- Maintained operational awareness of unit status and resource allocation during emergency incidents.
- Maintained multiple real-time communication and information systems simultaneously to maintain operational awareness and coordinate resources.
Education
High School Diploma -
Lakewood High School
Sumter, SC06-2019
Certificate - Fire Management / BLS Program
Sumter Career & Technology Center
Sumter, SC06-2019
Skills
- Safety & Emergency Response
- Operations Monitoring
- Incident Management
- Multi-System Control Room Operations
- Critical Decision Making
- Communication & Coordination
- Documentation & Reporting
Certification
• SC Criminal Justice Academy - Certified Class 4 Basic Telecommunication Officer
• APCO Public Safety Telecommunicator I (7th Edition)
• IAED Advanced Emergency Medical Dispatcher (Honors)
• SLED NCIC Full Function Certification
• BLS Provider (CPR/AED)
• APCO Public Safety Telecommunicator I (7th Edition)
• IAED Advanced Emergency Medical Dispatcher (Honors)
• SLED NCIC Full Function Certification
• BLS Provider (CPR/AED)
Emergency Management Training
- FEMA ICS/NIMS Training (IS-100, IS-200, IS-700, IS-800)
- Hazardous Materials Awareness & Radiological Emergency Management
Affiliations
• Military Excellence Medal - Air Force JROTC
• Outstanding Sophomore Cadet - Air Force JROTC
• Principal Excellence Award - Sumter Career & Technology Center
• Outstanding Sophomore Cadet - Air Force JROTC
• Principal Excellence Award - Sumter Career & Technology Center
Timeline
911 Emergency Telecommunicator
Sumter Police Department
02.2026 - Current
911 Emergency Telecommunicator
Anderson County Sheriff's Office
03.2023 - Current
Emergency Medical Transport Technician
Medshore Ambulance Service
10.2021 - 03.2023
System Status Controller / EMS Dispatch Supervisor
Medshore Ambulance Service
07.2021 - 03.2023
High School Diploma -
Lakewood High School
Certificate - Fire Management / BLS Program
Sumter Career & Technology Center