Ethan Hinton
Jackson ,MI
Summary
I have worked for Dayton Freight lines for 12 years. This is been my only job as an adult. I have many outfits I wear here. I pickup and deliver, I am a customer service representative. I work on the dock, I run programming on the computer, and I also set the outbound load plan. I am professional and proficient in all aspects of LTL.
Overview
12
12
years of professional experience
Work History
W&R Specialist
Dayton Freight Lines
Jackson Michigan
06.2012 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
My job description is to modify freight classifications to assure the correct price is being paid. I measure freight, input dimensions, and correct NMFC numbers if need be. I make Dayton Freight lines an additional 1.3 million dollars a year.
Education
Bachelor Of Business Administration - Accounting
University of Phoenix
Tempe, AZ09.2016
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Management collaboration
- Advanced Communication
- Technical communication
- Root Cause Analysis
- Proficient in Software
- Quality Assessment
- Supply Management
- Resource Allocation
- Expert in Software
- Machinery Maintenance
- Manual Dexterity
- Schematics Interpretation
- Analytical Thinking
- Data Analysis
- Process Improvement
- Idea Development and Brainstorming
- Process Analysis
- Logistics Coordination
Timeline
W&R Specialist
Dayton Freight Lines
06.2012 - Current
Bachelor Of Business Administration - Accounting
University of Phoenix