Ethan Jensen
Claremore
Summary
Customer-focused service professional with experience in fast-paced, safety-conscious environments. Recognized for clear communication, adaptability, and maintaining professionalism under pressure. Eager to contribute a positive, dependable presence to American Airlines' cabin crew.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Texas Roadhouse
11.2024 - 11.2025
- Provided exceptional customer service in a high-volume, fast-paced environment while maintaining professionalism under pressure.
- Effectively communicated with guests to manage expectations, resolve concerns, and ensure a positive experience.
- Demonstrated strong situational awareness by prioritizing tasks, managing time efficiently, and responding quickly to changing needs.
- Collaborated closely with team members to ensure smooth operations and consistent service standards.
Restaurant Waiter
BJ's Restaurant & Brewhouse
12.2023 - 07.2024
- Delivered exceptional customer service in a fast-paced environment, managing multiple tables efficiently.
- Handled transactions accurately, resolving guest concerns promptly.
- Maintained a clean and organized dining area, contributing to a positive dining experience, and repeat visits.
- Elevated dining experience through attentive service, efficient order management, and proactive problem-solving, fostering guest satisfaction and repeat visits.
Restaurant Waiter
Olive Garden Restaurant
09.2023 - 12.2023
- Provided friendly service, managing multiple tables, and ensuring guest satisfaction.
- Guided guests through the menu, accurately handling orders and payments.
- Maintained a clean dining area and promptly addressed guest issues.
- Streamlined order processes, reducing wait times and boosting table turnover rates.
- Fostered teamwork to deliver seamless dining experiences.
Restaurant Host
J Farley's Americanized Irish Pub
06.2020 - 08.2022
- Greeted and Seated guests, managing reservations and waitlists fro smooth dining operations.
- Assisted Guests with menu selections, leveraging through menu knowledge.
- Maintained a clean environment, adhering to health and safety standards.
- Coordinated efficient table turnover, enhancing overall service efficiency.
Education
Some College - Business
University of Oklahoma
Norman, OKHigh School Diploma -
Claremore High School
Claremore, OK05-2022
Skills
- Customer Service
- Interpersonal Skills
- Communication
- Conflict Resolution
- Adaptability
- Multi-tasking
- Point of Sale (POS)
- Physical Stamina
Accomplishments
Availability and Flexibility:
- Open to relocation, variable schedules, weekends, holidays, and extended time away from home.
Languages:
- English (Native)
Awards:
- Glenn Robberson Scholarship Award (2022): Provides financial assistance for academically outstanding doctoral students to attend competitive and prestigious training/courses at other universities or institutions.
- National Honor Society (2022): Certificate of membership in the Oklahoma High School Honor Society.
- Indoor Percussion MVP (2022)
- Congress of Future Medical Leaders Award of Excellence (2019): For outstanding achievement, leadership potential, and determination to serve humanity in the field of medicine.
Timeline
Restaurant Waiter
Texas Roadhouse
11.2024 - 11.2025
Restaurant Waiter
BJ's Restaurant & Brewhouse
12.2023 - 07.2024
Restaurant Waiter
Olive Garden Restaurant
09.2023 - 12.2023
Restaurant Host
J Farley's Americanized Irish Pub
06.2020 - 08.2022
Some College - Business
University of Oklahoma
High School Diploma -
Claremore High School