Ethan Kahle
Norfolk,VA
Summary
Accomplished Sales Manager offering 13 years of experience developing and maximizing retail sales. Diligent in building and retaining customer relationships by providing quality and attentive service. Expertise in sales strategies, product promotion and merchandising. Hardworking and passionate with strong organizational skills eager to secure a service position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
General Manager/ Sales Manager
Import Cycle Center LLC
10.2016 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained extensive knowledge of company products and services.
Bartender/Bartender Trainer
Outback Steakhouse
08.2010 - 10.2022
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained over a dozen new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Skilled at working independently and collaboratively in a team environment.
- Kept an updated knowledge of menu and drink recipes.
- Engaged with new and existing customers to build repeat satisfied customers.
- Kept a clean and orderly environment that exceeded standards and expectations.
- Highly adapted to a fast paced work environment.
Education
No Degree - Public Administration
James Madison University
Harrisonburg, VA05.2013
Skills
- Product and Service Management
- Excellent Communication Skills
- Operating Procedures and Policies
- Effective Retail Sales Manager
- Negotiations Expert and Strong Deal Closer
- Retail and Beverage Knowledge
Timeline
General Manager/ Sales Manager
Import Cycle Center LLC
10.2016 - Current
Bartender/Bartender Trainer
Outback Steakhouse
08.2010 - 10.2022
No Degree - Public Administration
James Madison University
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