Ethan Kaufman
New Albany
Summary
Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in a fast paced barista role. Brings ability to quickly grasp employment standard and best practices for drink preparation while also delivering consistent and attentive customer service. Ready to use and develop communication and memorization skills in day to day work as a barista or any other role in a cafe environment.
Overview
4
4
years of professional experience
Work History
Host
Cap City
Columbus, OH
07.2025 - Current
- Welcomed and seated guests, ensuring positive first impressions and efficient flow.
- Managed reservation system, optimizing seating arrangements for maximum capacity.
- Coordinated with kitchen staff to communicate guest needs and special requests effectively.
- Trained new hosts on customer service best practices and operational procedures.
Barista
Starbucks (owned and Operated by Kroger)
Delaware, OH
08.2024 - 07.2025
- Selected to train new associates
- Memorized and expertly prepared customer orders in a timely manner
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Sales Associate
Designer Shoe Warehouse
Columbus, OH
08.2022 - 08.2024
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Olentangy High School
Lewis Center, OH05-2023
Skills
- Customer Service
- Time Management
- Multi-tasking strength
- Teamwork and Collaboration
- Problem-solving skills
- Food Service Skills
Timeline
Host
Cap City
07.2025 - Current
Barista
Starbucks (owned and Operated by Kroger)
08.2024 - 07.2025
Sales Associate
Designer Shoe Warehouse
08.2022 - 08.2024
High School Diploma -
Olentangy High School