Ethan Kelley
Vinita,OK
Summary
Proven Administrative Assistant at Millers Res Care, adept in computer skills and office administration, excelled in maintaining confidentiality and ensuring accurate record-keeping. Demonstrated exceptional customer service by effectively addressing client concerns, fostering strong relationships, and enhancing database management. Achieved significant improvements in client satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Millers Res Care
07.2013 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Diploma - General Studies
Vinita High School
Vinita, OK05.2008
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Timeline
Administrative Assistant
Millers Res Care
07.2013 - Current
Diploma - General Studies
Vinita High School