Ethan Lamberty
Summary
Dynamic manager with expertise in team management, operational planning, and customer relationship management. Proven ability to train and mentor teams, to drive individual and company success.
Overview
17
17
years of professional experience
Work History
Business Contact (Manager)
On The Run Delivery
Brighton
05.2021 - Current
- Led team of 20 drivers to complete customer deliveries on time and safely.
- Planned and routed up to 20 delivery routes daily to optimize service efficiency.
- Hire and train new drivers on a variety of different styles of routes.
- Analyzed customer service feedback to enhance accuracy of package deliveries.
- Perform safety training to ensure drivers are performing all job duties safely on a daily basis.
Sales Manager
Carmax
Federal Heights
02.2014 - 05.2020
- Managed opening and closing dealership duties, overseeing sales floor to enhance customer satisfaction.
- Leveraged sales techniques and product knowledge to support sales consultants in successfully closing deals.
- Trained, coached, and mentored sales consultants to ensure success in their roles.
- Conducted group and individual training programs for sales consultants, enhancing sales skills and customer service.
Department Supervisor
Home Depot
Firestone
05.2009 - 02.2014
- Key Carrier as an Assistant Store Manager In Training, performed opening and closing store duties.
- Supervised team of up to 8 associates, fostering collaboration and maintaining operational standards.
- Trained team members on product knowledge and sales techniques, enhancing overall customer experience.
- Implemented merchandising strategies aligned with corporate guidelines and promotions, increasing sales and customer engagement.
Education
High School Diploma -
Prairie View High School
Henderson, CO05-2009
Skills
- Customer relationship management
- Sales and customer service training
- Customer feedback analysis
- Delivery planning
- Team management
- Leading by example
Timeline
Business Contact (Manager)
On The Run Delivery
05.2021 - Current
Sales Manager
Carmax
02.2014 - 05.2020
Department Supervisor
Home Depot
05.2009 - 02.2014
High School Diploma -
Prairie View High School