Kyle Holt
Oneonta
Summary
Results-driven professional with a proven track record at Bored Logistics, excelling in route optimization and driver training. Adept at enhancing delivery efficiency through data analysis and strong communication skills. Recognized for improving team performance and resolving customer issues, ensuring seamless operations and high satisfaction levels.
Overview
10
10
years of professional experience
Work History
Business Contact / Manager
Bored Logistics
Madison
04.2024 - Current
- Managed daily route schedules for efficient delivery operations.
- Contacted prospective candidates to fill open driver positions.
- Trained new drivers on route procedures and safety protocols.
- Evaluated driver performance against established goals and objectives.
- Analyzed route performance to optimize delivery efficiency.
- Coordinated with drivers to ensure timely pick-ups and drop-offs.
- Analyzed data from past routes in order to optimize future routes for increased efficiency.
- Monitored driver and laborer time and attendance to control costs and maintain safety standards.
- Identified areas where improvements could be made within the organization's routing system.
- Ensured compliance with company policies and procedures related to route management.
- Monitored vehicle maintenance and safety compliance regularly.
- Communicated with customers to resolve delivery issues promptly.
- Investigated customer complaints regarding the quality of products or services received.
- Collaborated with other departments such as accounting and operations to ensure smooth flow of processes across the organization.
- Provided route coverage during staff absences to ensure uninterrupted operations.
Inside Sales Representative
Mingledorff's
Birmingham
12.2022 - 04.2024
- Assisted customers with product inquiries and order placements, enhancing overall service efficiency.
- Collaborated with team members to effectively resolve customer issues and improve satisfaction.
- Maintained up-to-date knowledge of product offerings and industry trends to inform clients.
- Generated leads through cold calling, expanding potential client base for increased sales.
- Managed customer accounts, ensuring accurate and timely updates in the system.
- Communicated with suppliers to confirm product availability and establish delivery timelines.
- Conducted follow-ups on orders to gather feedback and ensure customer satisfaction.
- Negotiated prices and terms of sale, successfully closing transactions with clients.
Inside Sales Representative
Mingledorff's
Gulf Shores
02.2017 - 12.2022
- Assisted customers with product inquiries and order placements, enhancing overall service efficiency.
- Collaborated with team members to effectively resolve customer issues and improve satisfaction.
- Coordinated delivery schedules and communicated timelines between drivers and customers.
- Maintained up-to-date knowledge of product offerings and industry trends to inform clients.
- Generated leads through cold calling, expanding potential client base for increased sales.
- Managed customer accounts, ensuring accurate and timely updates in the system.
- Communicated with suppliers to confirm product availability and establish delivery timelines.
- Conducted follow-ups on orders to gather feedback and ensure customer satisfaction.
- Negotiated prices and terms of sale, successfully closing transactions with clients.
Warehouse Worker
Publix
Orange Beach
02.2016 - 02.2017
- Stocked shelves with groceries and ensured proper product placement.
- Organized inventory in backroom for efficient access and replenishment.
- Assisted customers in locating items and provided product information.
- Maintained cleanliness and safety standards throughout the grocery area.
- Monitored stock levels and reported shortages to management promptly.
- Operated pallet jacks and hand trucks to transport merchandise efficiently.
- Collaborated with team members to complete daily stocking tasks on time.
- Checked expiration dates on perishable items to guarantee freshness.
Education
High School Diploma -
Locust Fork
Locust Fork, AL05-2013
Skills
- Strong communication skills
- Route optimization
- Driver training
- Performance evaluation
- Delivery coordination
- Data analysis
- Customer relationship management
- Problem solving
- Team collaboration
- Time management
Affiliations
- Riding my bike
- Going on walks
- Cooking at home
- Hanging out with family
Timeline
Business Contact / Manager
Bored Logistics
04.2024 - Current
Inside Sales Representative
Mingledorff's
12.2022 - 04.2024
Inside Sales Representative
Mingledorff's
02.2017 - 12.2022
Warehouse Worker
Publix
02.2016 - 02.2017
High School Diploma -
Locust Fork