- Working out
- Basketball
- Music
- Reading
- Snowboarding
- Video Editing
Ethan Lee
Fort Worth
Summary
Driven by a passion for exceptional customer service, I've honed my skills in multitasking and team collaboration across roles at Chuy's, GNC, and Walmart. Leveraging a calm demeanor and proficiency in sales, I've consistently enhanced customer experiences and sales outcomes, demonstrating a proven track record of professional growth and achievement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Chuy's Tex-Mex
07.2024 - Current
- Greeted and accommodated guests, building positive experience from the first interaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Persuaded or influenced guest purchases by enticing with higher margin items and add-ons.
- Prioritized multiple tasks in dynamic work environments and remained calm and composed,
- Cultivated warm relationships with regular customers.
Assistant Manager
GNC Live Well
12.2021 - 07.2024
- Helped oversee the daily operations of the store, managing staff and inventory.
- Coached and mentored new employees on company policies and procedures.
- Communicated with customers to address questions, concerns, and to provide excellent customer service.
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
Sales Associate
Walmart
11.2020 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to achieve monthly sales targets.
Education
High School Diploma -
Timber Creek
Fort Worth, TX05-2022
Skills
- Exceptional customer service
- Positive and professional
- Team collaboration
- Multitasking and organization
- Calm demeanor
Interests
Certification
TABC certified
Timeline
Server
Chuy's Tex-Mex
07.2024 - Current
Assistant Manager
GNC Live Well
12.2021 - 07.2024
Sales Associate
Walmart
11.2020 - 12.2021
High School Diploma -
Timber Creek
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