Ethan Lord
Missouri City,TX
Summary
Proven to excel in high-pressure environments, I leveraged my adaptability and exceptional customer service skills at Star Cinema Grill, ensuring seamless service and guest satisfaction. As a Lifeguard at YMCA, I enhanced safety protocols, demonstrating my CPR certification and problem-solving abilities. My experience underscores a commitment to excellence and a drive for continuous improvement.
Overview
3
3
years of professional experience
Work History
Server
Star Cinema Grill
04.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables in multiple theaters simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the movie theaters I was responsible for were prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Lifeguard Manager
Ymca Of Greater Houston
05.2021 - 11.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Science - Biology Pre-Med
Tennessee State University
Nashville, TN05.2026
High School Diploma -
Lawrence E Elkins High School
Missouri City, TX05.2023
Skills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Strong communicator
- Effective problem-solver
- Physical Fitness
- CPR Certified
- Adaptability in Emergencies
- Customer service and support
- Clean Driving Record
- Valid Driver's License
- Vehicle operation
Accomplishments
- Eagle Scout from Boy Scout Troop 242 in Houston, TX
Timeline
Server
Star Cinema Grill
04.2023 - 01.2024
Lifeguard Manager
Ymca Of Greater Houston
05.2021 - 11.2022
Bachelor of Science - Biology Pre-Med
Tennessee State University
High School Diploma -
Lawrence E Elkins High School
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