ETHAN MARTIN
Alexandria,United States
Summary
Compassionate healthcare support professional with established background in diverse care environments, including direct patient support, administrative duties, and coordination of care services. Skilled in effective communication, patient education, and fostering positive relationships with patients and team members. Demonstrated ability to improve patient satisfaction through personalized support and efficient resolution of concerns.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CRC - Human Research Protections Program
Vanderbilt Medical Center
Nashville, Tennessee
08.2022 - Current
- Performed patient assessments, collected and analyzed data, and prepared reports.
- Collected, processed and delivered specimens from trial participants.
- Took vital signs and collected medical histories as part of study protocols.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted routine visits to research sites to ensure compliance with protocol requirements.
- Analyze data to identify compliance trends and patterns
- Prepare and submit compliance reports.
- Identify and assess compliance risk within the organization.
- Provided training to study staff on protocol requirements and GCP regulations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Placed orders for medications to be used in studies.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
- Performed quality assurance audits at various healthcare facilities.
- Conducted research on healthcare regulatory policies and procedures.
- Monitored compliance with safety regulations within healthcare facilities.
- Coordinated communication between physicians and other healthcare providers.
COVID-19 Contact Tracer
Tennessee Department Of Health
Nashville, Tennessee
01.2020 - 07.2022
- Completed data entry to facilitate case interview and elicited close contacts into designated systems immediately after obtaining
- Identified close contacts of infected individuals and provided guidance on quarantine procedures.
- Educated the public on preventative measures such as wearing masks, social distancing, hand washing.
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes
- Delivered healthy living and disease management information to specific population groups
- Assisted individuals with navigating health care systems, appointments and classes
- Provided information to access financial assistance, legal aid or housing
- Helped people enroll in programs, arrange transportation and coordinate paperwork
Pharmacy Technician
F.Z. Webb and Sons
Alexandria, TN
06.2016 - 07.2019
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted pharmacists with clearing high volumes of prescriptions and responded to customer questions
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies
Education
Bachelor of Science - Allied Health Technology
Middle Tennessee State University
Murfreesboro, TN05.2022
Associate of Science -
Motlow State Community College
Tullahoma, TN05-2022
Skills
- Patient assessment
- Direct Patient Interaction
- Healthcare Procedures and Documentation
- Regulatory compliance
- Dosage form preparation
- Clinical research
- Risk assessment
- Healthcare regulations
- First Aid/CPR
- Analytical
- Teamwork and collaboration
- Patient advocacy
Certification
- Good Clinical Practice Training, 2022
- Good Documentation Training, 2022
- Certified IRB Manager (CIM)
References
References available upon request.
Timeline
CRC - Human Research Protections Program
Vanderbilt Medical Center
08.2022 - Current
COVID-19 Contact Tracer
Tennessee Department Of Health
01.2020 - 07.2022
Pharmacy Technician
F.Z. Webb and Sons
06.2016 - 07.2019
Bachelor of Science - Allied Health Technology
Middle Tennessee State University
Associate of Science -
Motlow State Community College
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