Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Melville

Raynham,MA

Summary

Proven professional with a track record of enhancing customer satisfaction at Walmart through exceptional service and problem-solving skills. Skilled in customer engagement and time management, adept at using 3-D software for efficient work planning. Demonstrated ability to increase productivity and revenue by prioritizing client needs and leveraging computer competencies.

Overview

1
1
year of professional experience

Work History

Associate

Walmart
03.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

• Dealt with customers and contractors to to ensure insure no issues ever came up


.

  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.

Commercial Mover

Gardner Moving & Storage
03.2023 - 07.2023
  • Established trust with clients through consistent punctuality, reliability, and professionalism during each move.
  • Enhanced client satisfaction by providing professional, courteous service during all aspects of the move.
  • Efficiently coordinated with other team members to load/unload trucks quickly, maximizing use of available resources.
  • Maintained clean and organized workspaces, ensuring a professional appearance throughout the move process.
  • Reduced potential damages through careful handling and proper packing techniques for fragile items.
  • Contributed to a safe work environment by adhering to company policies and OSHA regulations at all times.
  • Increased productivity by training new team members on best practices in commercial moving procedures.
  • Demonstrated flexibility in adapting to changing schedules or unexpected circumstances during complex commercial moves.
  • Prepared furniture and equipment for safe transport by disassembling and properly wrapping each piece.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Followed safety protocols to prevent accidents and injuries.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 300 lbs.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Arranged items at destination according to customer requests and instructions.
  • Inspected items for damage and reported issues to supervisor for resolution.

Education

High School -

New London High School
New London, CT

High School -

Three Rivers, Middle College High School
Norwich, CT
05.2023

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer Engagement
  • Flexible Schedule
  • Work Planning and Prioritization
  • Client Engagement
  • Computer competencies
  • 3-D software
  • Soldering

Timeline

Associate

Walmart
03.2024 - Current

Commercial Mover

Gardner Moving & Storage
03.2023 - 07.2023

High School -

New London High School

High School -

Three Rivers, Middle College High School
Ethan Melville