Ethan Miller
San Antonio,TX
Summary
Proven track record in enhancing operational efficiency and team cohesion as a Donation Attendant at Goodwill Industries of San Antonio. Excelled in donation processing and inventory management, significantly streamlining donation procedures. Demonstrates exceptional reliability and motivational skills, contributing to a positive impact on overall productivity and donor satisfaction. Experienced with quality control of donations to differentiate between usable products and products requiring disposal. Cleaned and sanitized donation items in preparation for resale or use. Organized donations according to class and type of item. Skilled in customer relationships and providing excellent customer experiences. Aware of, and followed, all safety protocols and reported instances of safety deficiencies.
Overview
9
9
years of professional experience
Work History
Donation Attendant
Goodwill Industries Of San Antonio
01.2021 - Current
- Sorted and performed quality control measures of donated items at the Gateway and Bulverde stores.
- Assisted other store locations as needed.
- Have knowledge of safety protocol and diligently follows them, as well as, assisting Team members.
- Attended Leadership Development Program (2023)
- Promoted the organization''s mission and informing donors of the impact of their contributions.
- Prepared shipments of items for transport to alternate locations.
- Assisted in loading and unloading of transport trucks.
- Trained new Donation Attendants in proper procedures, contributing to overall team success and cohesion.
- Conducted initial quality assessments on donated items to determine suitability for resale or recycling.
- Enhanced donor experience by providing friendly and efficient service during donation dropoffs.
- Reported instances of fraud and illegal dumping on company property.
- Streamlined the donation process for better organization and item categorization, resulting in increased efficiency.
- Adhered to organizational policies regarding acceptable donations, informing donors of any restrictions when necessary.
- Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
- Collaborated with team members to manage high-volume donation periods, maintaining order and efficiency.
- Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
- Implemented inventory management techniques to optimize storage space utilization for incoming donations.
- Maintained a clean and organized donation area to ensure safety and ease of access for donors.
- Displayed excellent customer service when greeting customers and accepting donations.
- Respectfully communicated with diverse population of volunteers and employees.
Order Selector
HEB
07.2020 - 11.2020
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Checked inventory and selected products from specific locations based upon availability.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Assisted in maintaining accurate inventory counts through regular cycle counting processes and reporting discrepancies when necessary.
- Pulled orders quickly to maintain demanding productivity goals.
- Scanned packages and boxes and moved to loading dock for shipment.
- Picked and packed order items.
Overnight Stocker and Fresh Sales Associates
Walmart
02.2015 - 07.2020
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Maintained neat, organized stockroom free of hazards.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
Education
High School Diploma -
Madison High School
San Antonio05.2013
Skills
- Reliability and punctuality
- Motivational Skills
- Donation processing
- Cleanliness and hygiene
- Merchandise Display
- Safety Awareness
- Retail experience
- Initiative and Self-Motivation
- Loading and Unloading
- Cleaning procedures
- Heavy Lifting
- Stock replenishment
Timeline
Donation Attendant
Goodwill Industries Of San Antonio
01.2021 - Current
Order Selector
HEB
07.2020 - 11.2020
Overnight Stocker and Fresh Sales Associates
Walmart
02.2015 - 07.2020
High School Diploma -
Madison High School
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