Ethan Ngo
Summary
Detail-oriented team leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Trubroth
08.2021 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Restaurant Team Member
Trubroth
03.2019 - 08.2021
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Greenville Early College
Greenville, SC05.2026
Skills
- Conflict Resolution Techniques
- Organization and Prioritization
- Teamwork and Collaboration
- Stress Tolerance
- Time Management
- Performance Review
Languages
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Elementary
English
Native or Bilingual
Timeline
Restaurant Manager
Trubroth
08.2021 - Current
Restaurant Team Member
Trubroth
03.2019 - 08.2021
High School Diploma -
Greenville Early College