Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Overby

Richmond,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Lead Sales Associate

Food Lion
02.2022 - 06.2023
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Trained new sales associates to ensure consistent performance across the team.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Retail Sales Associate

Food Lion Grocery Store
04.2021 - 01.2022
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered questions about store policies and addressed customer concerns.
  • Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Education

BBA - Business Administration And Management

Virginia Common Wealth
Richmond, VA
05.2027

High School Diploma -

Peninsula Catholic High School
Newport News, VA
06.2023

Skills

  • Client Relationship Building
  • Staff Supervision
  • POS System Operation
  • Teamwork and Collaboration
  • Schedule Preparation
  • Sales Training

Timeline

Lead Sales Associate

Food Lion
02.2022 - 06.2023

Retail Sales Associate

Food Lion Grocery Store
04.2021 - 01.2022

BBA - Business Administration And Management

Virginia Common Wealth

High School Diploma -

Peninsula Catholic High School

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Ethan Overby