Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ethan Partida

Maywood,CA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching, and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Sales Representative

Metro By T-Mobile
03.2023 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained a comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Retail Sales Associate

Vans Off The Wall
09.2022 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Utilized upselling techniques to promote additional products and increase sales.

Warehouse Worker

Oset Trucking And Distribution
07.2021 - 09.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Education

High School Diploma -

Maywood Academy High School
Maywood, CA
06.2020

Skills

  • Google Drive
  • Microsoft SharePoint
  • Staff Training
  • Upselling Techniques
  • Critical Thinking
  • Adaptable and Flexible

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Sales Representative

Metro By T-Mobile
03.2023 - Current

Retail Sales Associate

Vans Off The Wall
09.2022 - 06.2023

Warehouse Worker

Oset Trucking And Distribution
07.2021 - 09.2022

High School Diploma -

Maywood Academy High School

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Ethan Partida