Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Ethan Qiu

Ellicott City,MD

Summary

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

1

1

year of professional experience

Work History

Host, Restaurant Waiter, Accountant

Sushi Q

02.2023 - Current

Remained calm and poised when dealing with difficult customers or during busy shifts.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Often hopped around restaurants of the same company depending on business
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Answered phone calls to take orders, give information and document reservations.
Assisted managers with quickly resolving service- and food-related issues.
Trained new servers on restaurant policies and procedures.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

High School Diploma -

Marriotts Ridge High School

Marriottsville, MD

06.2025

Skills

Company Policy Compliance
Guest Relations
Dining area maintenance
Suggestive Selling Techniques
Interactive communication skills

Staff Coordination
Guest complaint resolution
Accounting
Adaptability

Accomplishments

Resolved an incident of a unaffiliated user on DoorDash using the restaurant stated as a way to make profit

Timeline

Host, Restaurant Waiter, Accountant

Sushi Q

02.2023 - Current

High School Diploma -

Marriotts Ridge High School