Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ethan Ryder

Saint Augustine,Florida

Summary

Accomplished Cabinet Sales Specialist at Lowe’s with a strong track record in design consultation, customer engagement, and exceeding sales targets. Skilled in coordinating with manufacturers and installers to ensure smooth project execution using Lowe’s software and proactive communication. Experienced in virtual collaboration and project management through online college courses, demonstrating discipline and adaptability. Known for delivering tailored design solutions and exceptional customer experiences by combining technical expertise with creative problem-solving. Proven leadership in driving operational excellence, mentoring teams, and achieving business goals. Eager to apply expertise in design, sales, and virtual operations as a Virtual Design Supervisor to contribute to Lowe’s success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cabinet Sales Specialist

Lowes Home Improvment
09.2024 - Current
  • Achieved over $100,000 in sales within the first two months as a Cabinet Sales Specialist by leveraging exceptional customer service, product knowledge, and tailored design solutions to meet client needs and exceed expectations
  • Provided exceptional post-sales support by promptly addressing concerns or issues in person and over the phone, fostering long-term customer loyalty.
  • Worked closely with contractors during the installation phase to ensure smooth execution of projects according to specifications.
  • Utilized design software to create detailed and accurate cabinet and countertop layouts, facilitating easier visualization for clients during their decision-making process.

Sales Representative

Prestige Windows and Doors
01.2022 - 05.2024
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Provided customer feedback to the product development team, influencing future product enhancements.
  • Collaborated with the marketing department to align sales strategies with new campaigns.
  • Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Roofing Salesperson

RRCA
01.2020 - 01.2022
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Specialized in providing expert roofing consultations, educating clients on product options, and delivering customized solutions to meet individual needs.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Stayed current on company offerings and industry trends.
  • Contributed to event marketing, sales and brand promotion.
  • Attended monthly sales meetings and quarterly sales trainings.

Education

Associate of Arts - Construction Management

Miami Dade College
Miami, FL

High School Diploma -

Miller Place High School
Miller Place, NY

Skills

  • 2020 Design/IMS/ISST/Redvest/Tandem
  • Design Consultation
  • Customer Relationship Management
  • Project Management
  • Team Leadership and Mentorship
  • Virtual Collaboration
  • Sales Strategy Development
  • Vendor and Contractor Coordination
  • Lowe's Software Proficiency
  • Effective Communication
  • Training and Development
  • Autodesk Software

Certification

  • Procore Project Manager Certification (Procore)
  • Autodesk Certified (Autodesk)
  • Adult Child And Baby First Aid/CPR/AED Certified (American Red Cross)

Timeline

Cabinet Sales Specialist

Lowes Home Improvment
09.2024 - Current

Sales Representative

Prestige Windows and Doors
01.2022 - 05.2024

Roofing Salesperson

RRCA
01.2020 - 01.2022

Associate of Arts - Construction Management

Miami Dade College

High School Diploma -

Miller Place High School

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