Ethan Saenz
Merced,CA
Summary
Dynamic and customer-focused professional with experience at Carl's Jr., excelling in delivering exceptional service and fostering customer loyalty. Skilled in food safety and sanitation, I consistently maintained a clean environment while demonstrating patience and empathy to enhance the guest experience. Proven ability to accurately process orders and payments efficiently.
Overview
1
1
year of professional experience
Work History
Drive-Thru Cashier
Carls Jr.
02.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Monitored customer orders to confirm accuracy in preparation and delivery.
Janitorial Assistant
Taco Bell
10.2024 - 11.2024
- Streamlined cleaning processes, reducing time spent on routine tasks.
- Assisted in inventory management, ensuring adequate supplies were always available.
- Supported emergency cleaning requests, ensuring rapid response to unforeseen situations.
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
Shelf Stocker
Goodwill
02.2024 - 04.2024
- Helped customers locate desired items and transfer oversized items to vehicles.
- Checked and pulled defective or expired products from shelves.
- Answered customer questions and provided detailed product information.
- Increased efficiency by participating in regular team meetings to discuss workplace strategies and streamline processes.
- Improved overall store appearance by regularly facing products on shelves for easy identification.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
- Maintained a clean and organized store environment for optimal shopping experience.
- Kept work areas neat, clean and free from debris.
Education
High School Diploma -
El Captain High School
Merced06-2025
Skills
- Cleaning and sanitation
- Food handling safety
- Patience and empathy
- Food safety awareness
- Friendly and outgoing
- Safe food handling
- Cleanliness and hygiene
- Customer service
Timeline
Janitorial Assistant
Taco Bell
10.2024 - 11.2024
Drive-Thru Cashier
Carls Jr.
02.2024 - Current
Shelf Stocker
Goodwill
02.2024 - 04.2024
High School Diploma -
El Captain High School
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