Ethan Stubbs
Lucas,TX
Summary
Experienced leader with over two decades of wireless industry expertise across multiple sectors and regions. A proven track record of driving growth in the prepaid channel through a focus on accountability and performance enhancement. Skilled in elevating underperforming teams and businesses while simultaneously managing multiple projects. Known for fostering cross-functional collaboration and driving company-wide improvements through strategic initiatives such as DE&I strategy, COR Store transition, Puerto Rico market launch, and leading workforce transformations.
Overview
23
23
years of professional experience
Work History
Director, Dealer Channel, Accounts
T-Mobile
03.2022 - Current
- Managed nearly 100 dealer relationships and over 2,000 dealer stores nationwide
- Developed a team of 10 Account Managers, leading dealer strategy
- Facilitated cross-functional collaboration with teams across the enterprise
- Recognized as the Annual Winner 2021 - Top Account Director.
Sr Director, Prepaid Dealers
T-Mobile
02.2019 - 02.2022
- Managed top 37 dealers nationally, then transitioned to overseeing all prepaid dealers with fewer than 10 stores, representing over 300 dealers nationwide
- Currently managing South Accounts, driving performance and strategy for over 130 dealers ranging in size from 1-250+ stores
- Lead a team of 10 Account Managers and oversee over 2,500 dealer stores
- Provided guidance related to the overall prepaid channel and insights on transformation efforts
- Accomplishments include 2020 Annual Winners Circle and Q2 2020 Quarterly Winners Circle.
Sr Director, Market Sales (Prepaid)
T-Mobile
11.2017 - 01.2020
- Led Sales & Distribution efforts across 6 states and over 700 points of distribution
- Managed and developed team of nearly 200 employees across multiple markets
- Accomplishments include achieving #1 ranked COR team & #2 ranked Indirect large market team nationally, YTD 2019.
Director, Sales & Distribution (Prepaid)
T-Mobile
11.2015 - 11.2017
- Led Sales & Distribution efforts across 3 states and over 600 points of distribution
- Grew DFW market by over 120k net subscribers, surpassing 1.1 million customer mark
- Increased overall area distribution door count by 18.5%.
Director, Methods & Procedures (Prepaid)
T-Mobile
02.2015 - 11.2015
- Standardized business processes, communications, and customer experiences for MetroPCS Division with over 6,000 stores.
- Identified and implemented best practices to improve sales processes and customer experiences.
Account Manager, Indirect Sales (Prepaid)
METROPCS/T-MOBILE
08.2011 - 03.2015
- Managed 2 sales teams, including master dealer and multiple exclusive doors
- Nominated by peers for the Q3 2012 MVP award
- Organized dealer and internal recognition and training programs.
Financial Services Professional/Owner
New York Life Insurance Company
08.2009 - 08.2011
- Developed insurance, retirement, and college savings solutions for businesses and families
- Achieved multiple awards including the 2010-'11 Centurion Award Winner and the 2010 Rookie of the Year.
Financial Services Professional/Owner
Beneficial Life Insurance Group
03.2009 - 08.2009
- Developed insurance and retirement savings solutions for business professionals.
Manager Indirect Sales (Postpaid)
Sprint
03.2001 - 03.2009
- Managed indirect sales teams and implemented sales strategies
- Achieved multiple awards including the West Region Ahead of the Curve award winner in 2007.
Education
MBA - Business Administration
University of Redlands
Redlands05.2009
Bachelor of Arts - Business Adminstration
California State University
San Bernardino, CA06.2003
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Business Development
- Sales management
- Decision-Making
- Performance Evaluation and Monitoring
- Performance Improvements
Recentprojects
- COR to AR Project, 03/01/23, 11/01/23, Transitioned 160 Metro by T-Mobile stores to Strategic Authorized Retailers.
- Consumer Group - DE&I Strategy Team, 02/01/23, Present, Collaborated to create a strategy and execution plan for the Consumer Group team.
- Puerto Rico Prepaid Market Launch, 03/01/22, 11/01/22, Launched Prepaid Distribution in Puerto Rico Market.
- SMRA Store Build, 01/01/22, 12/01/22, Expanded distribution by 100 new stores in SMRA markets.
- Prepaid Deactivation Deep Dive, 01/01/22, 12/01/22, Conducted a deep dive into the causes of customer deactivations in prepaid, identifying opportunities for improvement.
Timeline
Director, Dealer Channel, Accounts
T-Mobile
03.2022 - Current
Sr Director, Prepaid Dealers
T-Mobile
02.2019 - 02.2022
Sr Director, Market Sales (Prepaid)
T-Mobile
11.2017 - 01.2020
Director, Sales & Distribution (Prepaid)
T-Mobile
11.2015 - 11.2017
Director, Methods & Procedures (Prepaid)
T-Mobile
02.2015 - 11.2015
Account Manager, Indirect Sales (Prepaid)
METROPCS/T-MOBILE
08.2011 - 03.2015
Financial Services Professional/Owner
New York Life Insurance Company
08.2009 - 08.2011
Financial Services Professional/Owner
Beneficial Life Insurance Group
03.2009 - 08.2009
Manager Indirect Sales (Postpaid)
Sprint
03.2001 - 03.2009
MBA - Business Administration
University of Redlands
Bachelor of Arts - Business Adminstration
California State University
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