Ethan Thao
Yuba City,California
Summary
Detail-oriented Mail Clerk at Discount Mail Services, recognized for enhancing customer satisfaction through precise mail distribution and reducing delivery errors. Demonstrated strong problem-solving skills and effective team collaboration while maintaining a safe and organized mailroom. Proficient in mail sorting and distribution, ensuring timely and accurate handling of sensitive correspondence.
Experienced with mail handling and distribution, ensuring timely and accurate service. Utilizes strong organizational skills and attention to detail to manage high volumes of mail. Knowledge of team collaboration and adaptability to meet changing operational needs effectively.
Overview
7
7
years of professional experience
Work History
Mail Clerk
Discount Mail Services
11.2018 - Current
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Labeled packages with clear, correct information to reduce mailing errors.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Education
High School Diploma -
Yuba CIty High School
Yuba City, CA06-2020
Skills
- Problem-solving skills
- Customer service
- Team collaboration
- Workplace safety
- Mail sorting
- Distribution services
- Mail distribution
- Handling and sorting mail
Timeline
Mail Clerk
Discount Mail Services
11.2018 - Current
High School Diploma -
Yuba CIty High School
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