Ethan Van Beck
Sales Account Manager
Fargo,ND
Summary
Results-oriented sales professional with a proven track record of exceeding sales targets. Skilled in developing and nurturing relationships to enhance customer satisfaction and overall experience. Thrives in fast-paced environments and consistently delivers exceptional results. Committed to continuously improving client wellbeing and happiness.
Overview
2
2
years of professional experience
Work History
Account Manager
Liberty Business Systems
Fargo, North Dakota
09.2023 - Current
- Developed seamless plan to communicate with all 160 customers in previously abandoned territory.
- Implemented strategy to conduct annual account reviews and find ways to improve overall customer satisfaction.
- Serial problem solving when issues arise with the product.
- Relationship focused selling when meeting with new potential clients and conducting account reviews.
- Maintained high customer satisfaction and retention by relationships built throughout customers and prospects alike.
- Leveraged CRM tools to maintain accurate records of client interactions and transactions.
Sales Associate
Liberty Business Systems
Fargo, North Dakota
05.2023 - 09.2023
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Utilized CRM tools to track 50 customer interactions daily, enhancing effectiveness of follow-up communications.
- Engaged with customers through social media platforms to promote events and company culture to have our customers understand who they are working with.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Inside Sales Representative
Liberty Business Systems
Fargo, North Dakota
09.2022 - 05.2023
- Used CRM software to maintain detailed contact logs and account records.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Boosted lead conversion rates by 100% thorough needs assessments, identifying opportunities for Account Managers to sell.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
Education
Bachelor’s of Science - Business Administration
North Dakota State University
Fargo, NDSkills
- Relationship Driven
- Outgoing and high energy
- Business Development
- Customer is always first
- Efficient and clean CRM
- Lead Generation
- Networking and social selling
- Issue resolution
Timeline
Account Manager
Liberty Business Systems
09.2023 - Current
Sales Associate
Liberty Business Systems
05.2023 - 09.2023
Inside Sales Representative
Liberty Business Systems
09.2022 - 05.2023
Bachelor’s of Science - Business Administration
North Dakota State University
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